Privacy Policy

Tekstraton Solutions LLP ("Tekstraton Solutions LLP", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tekstraton.com or engage with our services. Please read it carefully.

1. Information We Collect

1.1 Information You Provide Directly

• Contact information (name, email address, phone number) when you fill in our contact or enquiry forms.
• Professional details (job title, company name) when you engage with our staff augmentation or project services.
• Application materials (CV, cover letter) when you apply for a position.
• Communications you send to us via email or contact forms.

1.2 Information Collected Automatically

• Log data: IP address, browser type, operating system, referring URLs, and pages visited.
• Device information: hardware model, browser settings, and time zone.
• Cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you request.
• To send you relevant updates, proposals, or service information where you have consented.
• To improve our website, services, and user experience through analytics.
• To process job applications and assess candidates for open or future positions.
• To comply with legal obligations and enforce our agreements.

We will never sell your personal information to third parties.

3. Legal Basis for Processing (GDPR / PIPEDA)

Where applicable, we process your personal data on the following legal bases:

• Consent: where you have given clear consent for us to process your data for a specific purpose.
• Contractual necessity: where processing is necessary to fulfil a contract with you or take pre-contractual steps.
• Legitimate interests: where we have a legitimate business interest that does not override your rights.
• Legal obligation: where processing is necessary for compliance with a legal obligation.

4. Sharing of Information

We may share your information with:

• Service providers: Third-party vendors (hosting, analytics, email) who process data on our behalf under strict data processing agreements.
• Affiliated entities: Our India and Canada operations may access data as part of delivering services.
• Legal authorities: Where required by law, court order, or to protect our rights.
• Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with appropriate notice.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Enquiry data is typically retained for 2 years; application data for 12 months unless you become an employee.

6. Cookies

We use cookies and similar technologies to operate our website and improve your experience. Types of cookies we use:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand how visitors interact with the site (e.g., Google Analytics). Data is anonymised.
• Preference cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict certain types of processing.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us at info@tekstraton.com.

8. Security

We implement industry-standard technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, and destruction. These include encrypted connections (HTTPS/TLS), access controls, and regular security reviews. However, no system is completely secure and we cannot guarantee absolute security.

9. International Transfers

As a company with offices in Canada and India, data may be processed in multiple jurisdictions. Where data is transferred internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, to ensure your data is protected to the same standard as in your home country.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: